THIS IS A BILINGUAL ENGLISH SPANISH SPEAKING POSITION
- As a bilingual Customer Service Representative, you are the point of contact for English and Spanish-speaking customers.
- Customer Service Representatives (CSRs) are the "voice" of our company.
- They must be clear and confident communicators who always have a constant focus on safety and the customer.
- A positive, flexible communicator and a good listener who can multitask to solve problems.
- Community Solutions Billing Representatives use patience and strong communication skills to uncover customer needs, answer questions, and leave a positive impression on every customer interaction.
The minimum requirements are:
- Ability to read, write, speak and understand English
- Bilingual (English/Spanish)
- Handle inquiries in a safe, friendly, timely and highly accurate manner
- Learn and retain the required knowledge to be successful in their role
- Work in a high-impact, fast-paced environment and able to successfully handle high-pressure situations
As a Full Time, Customer Service Representative, your work schedule will fall within the hours of operation for the location and may change depending on business needs.
Job Details
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
Etech360 is incepted with a vision to serve the software/IT industry with most professional services in the USA.
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