We are hiring customer support representatives to assist a prestigious British law firm. This role involves handling client inquiries, providing information, and ensuring excellent customer service through phone and email.

Key Responsibilities:

  • Communicate professionally with clients regarding legal inquiries.
  • Manage and respond to emails, calls, and online chats promptly.
  • Maintain accurate records and provide administrative support.
  • Work closely with the legal team to ensure client satisfaction.

Requirements:

  • Excellent verbal and written English skills.
  • Previous customer service experience (legal industry preferred but not required).
  • Ability to handle sensitive information with discretion.
  • Strong problem-solving and communication skills.
  • Comfortable working in a fast-paced environment.

Benefits:

  • Competitive salary package.
  • Career growth opportunities.
  • Training and development programs.

Job Details

Industry:
BPO
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
P.E.C.H.S, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Apr 25, 2025
Posting Date:
Mar 24, 2025

Ethnotec

BPO · 11-50 employees - Karachi

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