Posted Oct 24, 2024 277 views Report Job
PKR. 40,000 - 70,000/Month
Key Responsibilities:
- Identify customer needs and expectations, providing tailored solutions to meet their requirements.
- Handle customer service requests efficiently, ensuring prompt and effective responses.
- Strive for first contact resolution, minimizing the need for follow-up inquiries.
- Maintain knowledge of products and services to deliver consistent and high-quality service.
- Resolve conflicts and address complaints in a professional and timely manner.
- Perform office administration tasks, supporting smooth operations and customer interactions.
Required Skills:
- Strong customer service skills, with a focus on delivering exceptional experiences.
- Proficiency in conflict management and problem-solving.
- Command of Microsoft Excel and computer systems.
Additional Competencies:
- Excellent communication and interpersonal abilities.
- Ability to work efficiently under pressure while maintaining service quality.
- A detail-oriented and organized approach to handling customer inquiries.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Nov 25, 2024
Posting Date:
Oct 24, 2024
Eye Wear & Co
Retail · 51-100 employees - Lahore
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