We are on the hunt for passionate Customer Service Representative to provide top-tier support and build meaningful connections with our clients. If you're a communication pro with a can-do attitude, we want YOU!

What we offer

  • Competitive Salary  
  • Performance Bonuses  
  • Growth Opportunities  
  • Fun, Supportive Work Environment  
  • On-the-Job Training 

Key Responsibilities

  • Handle inbound & outbound calls with professionalism  
  • Provide accurate information and resolve customer inquiries  
  • Maintain a high level of customer satisfaction  
  • Collaborate with team members to improve processes

What You Bring 

  • Strong communication skills in English  
  • Ability to work in a fast-paced environment  
  • Problem-solving mindset  
  • Positive attitude & strong work ethic 

Job Details

Industry:
BPO
Total Positions:
20 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Saidpur, Rawalpindi, Pakistan
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Nov 16, 2024
Posting Date:
Oct 15, 2024

Falcon Leads

BPO · 11-50 employees - Rawalpindi

Welcome to Falco Leads, an ambitious new player in the call center industry. As a startup, we are driven by a vision to redefine customer service through innovation, dedication, and a relentless focus on excellence. Our mission is to create a vibrant, collaborative environment where talented individuals can grow alongside the company and make a tangible impact on our success. Our Philosophy: Growth Together: We are committed to the personal and professional growth of our team members. As we expand, we provide opportunities for career advancement and skill development, ensuring that our employees grow alongside the company. Innovation and Excellence: We aim to set new standards in the call center industry by leveraging the latest technologies and best practices to deliver exceptional customer service. Our team will be at the forefront of implementing innovative solutions and driving continuous improvement. Collaboration and Culture: We foster a supportive and collaborative work environment where every team member’s voice is heard. We value hard work, creativity, and a proactive approach to problem-solving. Our culture is built on mutual respect, accountability, and a shared commitment to our goals. Join Us: If you are a talented, motivated individual ready to be a key player in a burgeoning company, we invite you to bring your expertise and enthusiasm to Falco Leads. Together, we will build something extraordinary and achieve remarkable success.

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