• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company’s new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties, and other account items
  • Strong communication, both written and verbal
  • Great active listening skills
  • Exceptional interpersonal and rapport-building skills

Job Details

Industry:
Total Positions:
15 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Oct 09, 2023
Posting Date:
Sep 09, 2023

FFK Lodhi Group of Companies

Services · 51-100 employees - Islamabad

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