Posted Aug 02, 2024 535 views
As a Customer Service Representative, you will be the first point of contact for customers seeking information about car rentals. Your role is essential in providing excellent customer service and ensuring customer satisfaction. You will handle inbound calls, address customer inquiries, and provide information on available car rental options.
Responsibilities:
- Answer inbound customer calls promptly and professionally.
- Provide detailed information about car rental options, availability, and pricing.
- Assist customers in making reservations and modifications to existing bookings.
- Address customer concerns and resolve issues efficiently.
- Communicate effectively with customers in proper English, both verbally and in writing.
- Stay updated on company policies, promotions, and procedures related to car rentals.
Requirements:
- Proficiency in English with excellent verbal and written communication skills.
- Strong customer service skills with a focus on customer satisfaction.
- Basic computer skills and familiarity with customer service software.
- Previous experience in a customer service role is preferred but not required.
Benefits:
- Competitive salary.
- Opportunities for career growth and development.
- Friendly and supportive work environment.
- Flexible working options.
Job Details
Gillan E Solutions
In the viable world, it is not sufficient to tell someone about your skills but compulsory to show them. So knowing the speed breakers in the long run of accepting challenges, Gillan eSolutions promises constant, lucrative and consistent solutions in multimedia and web technologies with the team of highly skilled developers, top notch designers and organized supervision to facilitate its clients. Reliability is our mission and our responsibility includes providing inclusive updates about the project advancement and relentless support after project operation to our clients. As a team of multimedia and software development corporation, we have the flexibility to work with clients in the way that best meets their objectives.
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