Posted Sep 18, 2024 101 views
We are looking for a dynamic Customer Service Representative who is fluent in English and has a passion for assisting customers. In this role, you will be the first point of contact for our customers, handling incoming calls, resolving inquiries, and providing solutions with a friendly and professional demeanor.
Key Responsibilities:
- Answer incoming calls from customers with a positive attitude and professionalism.
- Address customer inquiries, concerns, and issues effectively and efficiently.
- Provide accurate information about products, services, and company policies.
- Document and track customer interactions and transactions.
- Collaborate with team members and other departments to resolve complex issues.
- Maintain a high level of customer satisfaction by providing excellent service
- Ability to work during US hours i.e. around 6PM to 2AM Pakistan time.
- You can work remote, may require to come to office location for initial training
Qualifications:
- Fluency in English (both spoken and written) is required.
- Previous experience in a customer service role is preferred but not mandatory.
- Excellent communication skills and a friendly, empathetic approach.
- Ability to work independently and as part of a team.
- Proficiency with basic computer applications
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- Flexible work arrangements i.e. remote work option
Job Details
What is your Competitive Advantage?
Similar Job Titles
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Muzammil Baig
Digital Marketing Manager
IT Services Group
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Aqib Irshad
Head of HR, Training & OD
FINCA
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ali Aziz
CEO
Shopistan
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zohaib Ali
Marketing Manager
Digital Online Devices
Mona Sharif
Senior Team Lead
Konext PVT. LTD
