Requirements:

  1. Candidate must be fluent in English.
  2. Must have strong communication skills.
  3. Must be comfortable with the night shift.
  4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  5. Follow communication procedures, guidelines, and policies.
  6. Take the extra mile to engage customers.

Perks & Benefits:

  1. Weekends off
  2. Managing a large amount of Calls
  3. Identifying Customer needs
  4. Researching customer Problems
  5. Providing the best solution to customer
  6. Keeping records of all customer conversations
  7. Following communication Scripts
  8. Taking opportunities to convince the customers
  9. Conducting Customer research.

Working Days: Monday to Friday

Shift Timing: 6 PM to 3 AM

Job Details

Total Positions:
14 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
People's Colony No1, Faisalabad, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Less than 1 Year - 10 Years
Apply Before:
Feb 28, 2024
Posting Date:
Jan 29, 2024

Grow More IT Solutions

Information Technology · 51-100 employees - Faisalabad

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