Digital Service Officer

Habib Metropolitan Bank Ltd

Multiple Cities, Pakistan

Apply Now

Posted 6 hours ago 771 views Report Job

PKR. 45,000 - 50,000/Month

HABIBMETRO is looking for energetic fresh female graduates for Digital Service Officer. Candidate must be willing to join immediately; market competitive salary will be offered to the candidate. Details for the job are given below.

To guide and explain to Customers about services that are available on the digital platform and at Call Centre.
To ensure the diversion of Customers towards online Digital Channels resulting in a reduction in their physical visits at branches.
To provide Customers high level of Service explaining them the efficiency and security features available, convincing them to start using bank's digital platform to proceed with their financial transactions through these channels.
To educate customers for registering onto mobile banking, web banking, debit card, use of ATM, Raast and E-statement along with how to communicate Contact/ Call center for availing these services.
Familiarity with all the product features along with the system functionalities available on all the digital products of the Bank and contact center
Assist and guide Customers to utilize following services digitally.

Skills

Product Knowledge Branch Banking eBanking

Job Details

Job Channel:

Women Jobs

Industry:

Banking/Financial Services

Functional Area:

Retail

Total Positions:

35+ Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Karachi, Lahore, Rawalpindi, Pakistan

Gender:

Female

Age:

18 - 28 Years

Minimum Education:

Bachelors

Career Level:

Entry Level

Experience:

Fresh - 1 Year

Apply Before:

Oct 01, 2024

Posting Date:

Sep 24, 2024

Habib Metropolitan Bank Ltd

Banking/Financial Services · 4501-5000 employees - Islamabad, Karachi, Lahore, Rawalpindi

Habib Metropolitan Bank was incorporated in Pakistan as a Public Listed Company in 1992 under the name, Metropolitan Bank Limited. The Bank commenced, duly licensed, full scheduled commercial-banking operations in October 1992. Metropolitan Bank, from October 1992 to September 2006, remained a highly rated bank and, vide its nationwide 51-branch on-line network, established as a distinguished provider of trade finance services. On October 26, 2006 Habib Bank A G Zurich`s Pakistan Operations merged into Metropolitan Bank Limited and the merged entity was named Habib Metropolitan Bank Limited (HMB). Demonstrating a strong commitment to Pakistan economy, HBZ is the principal shareholder of HMB. HMB operates in all major cities of the country. The Bank ranks within Top 10 in Pakistan with a strong vision to be the most respected Financial Institution. HMB has its primary focus on retail banking and trade finance and also offers highly innovative E-Banking solutions and Consumer Banking to its customers. The Bank's Islamic Banking Division is fully capable of catering to customers seeking Shariah compliant products. The HBZ Group is heir to a rich tradition of banking and commerce dating back to more than 160 years. The group's flagship and HMB's principal, HBZ (incorporated 1967) enjoys International ranking of 687 in terms of capital. With Headquarters in Switzerland, the HBZ Group also operates in Hong Kong, Singapore, United Arab Emirates, Kenya, South Africa, United Kingdom and North America. The Pakistan Credit Rating Agency (PACRA) has allotted both long-term and short-term ratings of Habib Metropolitan Bank Limited at AA+ (Double A plus) and A1+ (A one plus), respectively. These ratings, being the highest amongst the local private sector Banks, denote a very low expectation of credit risk emanating from a very strong capacity for timely payment of financial commitments.