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Posted Nov 11, 2023 696 views
Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Frequently attend educational seminars to improve knowledge and performance level.
- Meet personal/team qualitative and quantitative targets.
Requirements and Skills
- Track record of over-achieving quota.
- Intermediate phone and verbal communication skills along with active listening.
- Customer focus and adaptability to different personality types.
- Ability to multi-task, set priorities, and manage time effectively.
Job Type: Full-time Salary: Rs30,000.00 - Rs100,000.00 per month
Skills
Job Details
Industry:
Functional Area:
Total Positions:
20 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Dec 11, 2023
Posting Date:
Nov 11, 2023
Hadi Digital Solutions
Call Center · 101-300 employees - Sargodha
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