Posted 2 days ago 173 views Report Job
We are looking for a motivated and customer-oriented Call Center Agent to join our dynamic call center team. As a Calling Agent, you will be responsible for managing outbound calls, providing excellent customer service, handling customer inquiries, and ensuring customer satisfaction. Your goal is to create a positive experience for each caller while meeting call-handling targets and achieving performance metrics.
Key Responsibilities:
- Handle a high volume of inbound and outbound calls in a professional and courteous manner.
- Answer customer inquiries, resolve issues, and provide information regarding products or services.
- Achieve daily, weekly, and monthly performance targets, including call duration, customer satisfaction, and resolution time.
- Follow company protocols and scripts to ensure consistency in service delivery.
Education: Intermediate or Higher
Experience: Fresh or Experienced
Language: Urdu
Job Details
Hair Energy by Ayesha Sohaib
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