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Human Resource Officer - Call Center

Hard Candy Studio

Multiple Cities, Pakistan

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Posted Jan 04, 2024 596 views

Manage the full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding of new employees.
Develop and implement HR policies and procedures in compliance with labor laws and company objectives.
Handle employee relations matters, including conflict resolution, disciplinary actions, and grievance procedures
Administer employee benefits programs and provide guidance to employees on HR-related inquiries.
Collaborate with management to develop and execute strategies for employee development, performance evaluation, and succession planning.
Maintain accurate HR records and ensure data confidentiality and integrity.
Stay updated on HR trends, best practices, and legal requirements to proactively address potential issues.

Requirements:

Bachelor's degree in Human Resources, Business Administration, or related field. (Master's degree preferred)
Years of experience in HR roles, with a focus on recruitment, employee relations, and HR policy development.
Strong knowledge of labor laws, regulations, and HR best practices.
Excellent communication, interpersonal, and conflict-resolution skills.
Ability to handle confidential information with discretion and professionalism.

Skills

Employee Management End to End Sales Complaints Management

Job Details

Industry:

Call Center

Functional Area:

Human Resources

Total Positions:

3 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Rawalpindi, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Degree Title:

Human Resources, Business Administration, or related field.

Career Level:

Experienced Professional

Minimum Experience:

2 Years

Apply Before:

Feb 05, 2024

Posting Date:

Jan 04, 2024

Hard Candy Studio

Call Center · 11-50 employees - Islamabad, Rawalpindi

Hard Candy Studio is a dynamic and growing company. We're committed to fostering a positive work culture and empowering our employees to achieve their full potential.