Posted Nov 09, 2024 535 views Report Job
PKR. 700,000+/Month
This role requires excellent communication skills and the ability to manage multiple tasks efficiently. This position in our company, you can work remotely.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Address customer concerns, resolve complaints, and ensure high levels of customer satisfaction.
- Process orders, returns, and exchanges.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments, such as sales and logistics, to ensure smooth order processing and delivery.
- Stay informed about product offerings and policies to assist customers effectively.
- Escalate complex issues to the appropriate team or supervisor.
Qualifications:
- Bachelor's degree or equivalent. Strong verbal and written communication skills.
- Experience in customer service or a related role.
- Proficiency in MS Office and CRM software.
- Ability to multitask and handle stressful situations calmly.
Job Details
Industry:
Functional Area:
Total Positions:
6 Posts
Job Shift:
First Shift (Day)
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Dec 10, 2024
Posting Date:
Nov 09, 2024
Harwars Biopharma Inc
Warehousing · 11-50 employees -
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