• Chat Sales Engagement:
  • Engage with customers in real-time via chat platforms to understand their needs and preferences.
  • Provide personalized product recommendations and solutions based on customer inquiries.
  • Utilize persuasive selling techniques to convert chat inquiries into sales opportunities.
  • Product Knowledge:
  • Develop a comprehensive understanding of our products/services, including features, benefits, and pricing.
  • Stay updated on product updates, promotions, and industry trends to effectively communicate with customers.
  • Customer Relationship Management:
  • Build and maintain strong relationships with customers through proactive communication and follow-up.
  • Address customer concerns and resolve issues promptly to ensure a positive customer experience.
  • Sales Target Achievement:
  • Meet and exceed sales targets and performance metrics set by the company.
  • Identify opportunities for upselling and cross-selling additional products/services to maximize sales revenue.
  • Team Collaboration:
  • Collaborate closely with the sales team and other departments to streamline processes and enhance the overall customer experience.
  • Provide feedback and insights to management to continuously improve sales strategies and processes.

Requirements:

  • Proven experience in sales or customer service, preferably in a chat-based sales environment.
  • Excellent communication skills, both written and verbal, with the ability to engage customers effectively.
  • Strong sales acumen and the ability to identify and capitalize on sales opportunities.
  • Ability to multitask and manage multiple chat conversations simultaneously while maintaining a high level of professionalism.
  • Detail-oriented with excellent organizational and time management skills.
  • Tech-savvy with proficiency in chat platforms, CRM systems, and other sales tools.
  • Positive attitude, resilience, and a willingness to learn and adapt in a fast-paced environment.
  • Bachelor's degree or equivalent experience preferred.

Benefits:

  • Competitive salary and performance-based incentives.
  • Comprehensive training and professional development opportunities.
  • Fun and inclusive work environment with opportunities for growth and advancement.

Join Our Team:

If you are passionate about sales, customer service, and making a positive impact, we want to hear from you! Join us at Hash O Digital and embark on a rewarding career journey where you can thrive and succeed. Apply now and be part of our dynamic team!

Job Details

Functional Area:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Karachi Cantonment, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jun 08, 2024
Posting Date:
May 08, 2024

Hash O Digital

· 11-50 employees - Karachi

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