Posted 12 hours ago 60 views Report Job
PKR. 60,000 - 80,000/Month
We needs "Customer Service Representative" for its new brand
- Experience Level: 2-3 Years
- Gender: No preferences
- Qualification: Bachelors
- Salary Range: 60k - 80k
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide information about products, services, and company policies to assist customers effectively.
- Assist customers with order placement, tracking, and returns, ensuring accuracy and satisfaction throughout the process.
- Collaborate with the logistics team to address delivery issues and ensure timely resolution.
- Handle customer complaints and issues with empathy and efficiency, striving for first-call resolution.
- Prepare regular reports on customer service performance and trends for management review.
- Strong communication with a focus on customer satisfaction.
- Proficient in Microsoft Office.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
2 Years - 3 Years
Apply Before:
Mar 11, 2025
Posting Date:
Feb 10, 2025
Healthy Space Pvt Ltd.
Retail · 101-200 employees - Lahore
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