Core Responsibilities:

Managing the Reservation Process:

  • Overseeing all aspects of the reservation process, including handling inquiries, managing bookings, confirming reservations, and resolving issues. 

Team Leadership:

  • Supervising and training reservations staff to deliver excellent customer service. 

Revenue Management:

  • Developing and implementing pricing strategies, monitoring reservation trends, and preparing reports on performance. 

System Management:

  • Ensuring all related systems are correctly configured, validated, and working to full capacity. 

Inventory Management:

  • Managing the availability of apartments and ensuring accurate information on all channels. 

Customer Service:

  • Responding to guest requests, complaints, and issues in a timely and efficient manner. 

Reporting and Analysis:

  • Preparing daily, weekly, and monthly reports on occupancy, revenue, and other key performance indicators.

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
May 22, 2025
Posting Date:
Apr 21, 2025

HMS Pvt Ltd

Construction / Cement / Metals · 11-50 employees - Lahore

HMS is an award winning company working in the fields of heritage conservation, infrastructure development and real estate development sectors in Pakistan. Headquartered in Lahore, HMS is proud to have completed some remarkable and iconic projects in Pakistan.

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