Posted Apr 29, 2023 449 views
Customer Services Representative (UK Taxi Inbound calls)
IBSTEC is one of the fastest growing service providers to its UK customers for Taxi service booking requires candidates to answer inbound calls from our passengers and enter booking details on our system.
We are not a recruitment company we are a registered firm and directly hire candidates.
We commit financial and career growth opportunities to the right candidates who are willing and can commit their 100%
Job Specification:
- Must be able to do night & rotating shifts.
- People with previous experience of a Taxi Cab Campaign or who worked as a cab controller will be preferred.
- Exceptional communication skills preferably with a foreign accent (British).
- Experience in Call Center Industry will be preferred.
- Excellent skills in Customer Management.
- Complaint Management & Escalation Process.
- Self-motivated.Good team player.
- Ability to multi-task.Achieve established standards for call handling quality.
- Goal-oriented, determined, and high-achiever.
Job Details
We are specially known as solution providers for complete business process outsourcing with our headquarter based in LONDON (UK). We provide exceptional cost effective outsourcing services to our global clients, helping them to achieve their strategic business goals. Our area of expertise includes. Legal Transcription. Call Center. Web Developing/Designing Catalog/Brochures Customer Service Medical Transcriptions Data Entry/p
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