Posted Oct 05, 2023 5444 views
As a Restaurant Manager, you will be responsible for the overall operation and success of the restaurant. You will oversee the daily activities, manage staff, ensure excellent customer service, and work to maximize profitability. Your leadership, organizational skills, and customer-focused mindset will be essential in creating a positive dining experience for guests.
Responsibilities:
Staff Management:
- Recruit, train, and supervise restaurant staff, including servers, hosts/hostesses, bartenders, and kitchen personnel.
- Create staff schedules and manage labor costs effectively.
Customer Service:
- Ensure exceptional customer service and guest satisfaction by addressing guest concerns and resolving issues promptly.
- Interact with guests to gather feedback and improve the dining experience.
Operations Oversight:
- Oversee daily restaurant operations, including opening and closing procedures, cleanliness, and maintenance.
- Monitor food quality, presentation, and portion control.
Inventory and Procurement:
- Manage inventory levels, order supplies, and control food and beverage costs.
- Establish relationships with suppliers and negotiate favorable terms.
Financial Management:
- Develop and manage budgets, monitor sales and expenses, and analyze financial reports (e.g., P&L statements).
- Implement cost-saving measures and revenue-boosting strategies.
Menu and Marketing:
- Collaborate with chefs and marketing teams to create and promote menu items.
- Plan and execute marketing and promotional campaigns to attract and retain customers.
Compliance and Licensing:
- Ensure compliance with health and safety regulations, food safety standards, and alcohol licensing requirements.
- Maintain necessary licenses and permits.
Training and Development:
- Provide ongoing training and development opportunities for staff to enhance their skills and knowledge.
- Foster a positive and motivated work environment.
Reservation Management:
- Oversee reservation systems, manage table assignments, and accommodate guest requests.
Event Planning:
- Coordinate and oversee special events, private parties, and catering services if applicable.
Requirements:
Experience:
- Typically, 2 to 5 years of experience in restaurant management or a related role.
Leadership Skills:
- Strong leadership, communication, and interpersonal skills.
- Ability to motivate and manage a diverse team.
Customer Focus:
- Dedication to providing exceptional customer service and guest satisfaction.
Financial Acumen:
- Proficiency in budgeting, financial analysis, and cost control.
Adaptability:
- Ability to handle high-pressure situations and adapt to changing restaurant conditions.
Communication:
- Excellent verbal and written communication skills.
Education:
- A degree in hospitality management or a related field is preferred but not always required.
Certifications:
- Food safety and alcohol service certifications may be necessary, depending on local regulations.
Job Details
ISMMART Group of Industries
We have presence at 33 locations around the globe. We forge valuable connections between suppliers, processors and end-users through our Global network, efficient logistics and unparalleled market understanding. Our extensive network helps in securing favorable deals and manage issues to ensure smooth operation of the Businesses. Our business model is resilient, even in volatile market conditions. We systematically manage and mitigate a complex range of operational and financial risks.At shaukat marwat group, we are committed to conducting business with integrity,professionalism and diligence. We recognize the impacts of our activities, both positive and negative, on people and the environment, and the importance Of acting responsibly at all times.Our ambition is to grow prosperity and create long-term sustainable value for our stakeholders and for society as a whole.
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