Posted Apr 01, 2024 1995 views
Responsible for designing, developing and implementing innovative products and services while ensuring regulatory compliance and meeting customer needs. Leading agent network expansion and digital adoption to improve accessibility and service quality, driving financial performance. Collaborating with cross-functional teams to establish key performance indicators, monitor operations and align initiatives with organizational goals. Serving as a visionary leader to drive innovation, efficiency and customer-centricity in shaping the future of digital banking.
- Financials
- Lead the design, development and implementation of branchless banking products and services, ensuring they meet regulatory requirements and customer needs.
- Oversee the management and expansion of agent networks to enhance accessibility and coverage of branchless banking services.
- Establish key performance indicators (KPIs) and metrics to track the performance of branchless banking operations and drive continuous improvement
- Execute strategy to drive revenue growth and profitability within the branchless banking
- Process & Systems
- Develop and execute the strategic roadmap for branchless banking operations in alignment with the bank's overall objectives
- Collaborate with cross-functional teams including technology, marketing, compliance and operations to drive the successful execution of branchless banking initiatives
- Champion innovation and technology adoption to streamline processes, enhance overall customer experience, ensure compliance with regulatory requirements and industry standards while driving operational excellence.
- Service Quality
- Drive digital adoption and usage through targeted marketing campaigns, customer education and product innovation
- Establish mechanisms for monitoring and measuring service quality, including customer feedback loops and service level agreements
- People Management
- Set clear performance expectations and goals for team members, conduct regular performance evaluations and provide constructive feedback
Location: Head Office, Islamabad
Experience:10 years’ of relevant experience.
Academic / Professional Qualification: Bachelors / Masters’ degree from a reputable institute.
Job Details
Askari Bank Limited
The bank was founded in 1992, and in the 27 years since , our growth and success patterns have far outgrown industry standards. It is a matter of pride for us to be able to offer one of the widest array of products to our customers through our extensive branch network all over the country. Services offered:- Consumer Banking Services Personal Finance Mortgage Finance Business Finance Smart Cash Auto Financing Askari Debit Card Travelers Cheques Value Plus Deposits Profit / Marckup Rates on Products/p
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