Key responsibilities:
Making outbound calls:
Initiating contact with potential customers through cold calls to introduce the company's products and services.
Qualifying leads:
Identifying potential customers with a genuine interest in the product or service by asking qualifying questions.
Presenting product information:
Clearly explaining the features and benefits of the product or service, addressing customer concerns and needs.
Closing sales:
Persuading potential customers to make a purchase by overcoming objections and negotiating terms.
Data management:
Maintaining accurate customer information within a CRM system, including call logs, notes, and follow-up actions.
Meeting sales targets:
Achieving individual sales goals and contributing to overall team performance.
Required skills:
Excellent communication skills:
Ability to articulate information clearly, confidently, and persuasively over the phone.
Strong listening skills:
Actively listening to customer needs and concerns to tailor the sales pitch accordingly.
Salesmanship:
Demonstrating effective sales techniques to overcome objections and close deals.
Resilience:
Handling rejection professionally and maintaining a positive attitude when facing challenges.
Product knowledge:
Thorough understanding of the features, benefits, and pricing of the products or services being sold.
CRM proficiency:
Familiarity with customer relationship management software to manage customer data and track sales activity.