Posted Jul 12, 2023 478 views
Our office is looking for a highly motivated and enthusiastic Fresh Graduate or Associate to join our team as a Front Desk Executive for a Behavioral Health clinic based in the USA. If you are a fresh candidate, you will be able to learn and grow in a dynamic and fast-paced environment. If you already have got experience, we will help you take it to the next level. Our team will provide initial training and will help you learn the complete work process.
Responsibilities:
- Answering inbound calls and scheduling appointments
- Adding/updating new and existing patient records.
- Coordinating with Doctors' offices in the USA regarding accurate patient information.
- Gathering patient information.
- Identify patients' needs, and respond in a professional, efficient, and courteous manner.
Requirements
- Minimum bachelor in any domain with excellent communication and interpersonal skills
- English communication (preferably North American accent).
- Knowledge of the US healthcare industry is a plus.
- 2 to 3 years of hands-on experience in customer support is a plus.
- Ability to work independently and in a team environment.
- Strong attention to detail and accuracy.
- Eagerness to learn and grow in the field.
- Available to work in US working hours (9pm to 5am PST)
Job Details
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