We make it easy for you to connect with customers from anywhere in the world, instantly and for free. Our outbound customer service solutions are designed to help your business grow and succeed. From sales support to technical assistance, we can help you meet your customers where they are.

  1. Manage large amounts of outgoing phone calls
  2. Generate sales leads
  3. Identify and assess customers’ needs to achieve satisfaction
  4. Build sustainable relationships and trust with customer accounts through open and interactive communication
  5. Provide accurate, valid and complete information by using the right methods/tools
  6. Meet personal/customer service team sales targets and call handling quotas
  7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  8. Keep records of customer interactions, process customer accounts and file documents
  9. Follow communication procedures, guidelines and policies
  10. Take the extra mile to engage customers

Job Details

Industry:
Total Positions:
8 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Maximum Experience:
Doesn't Matter
Apply Before:
Jan 08, 2024
Posting Date:
Dec 07, 2023

MM Communication

Call Center · 11-50 employees - ICT, Rawalpindi

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