Head IT Operations

Mobilink Bank

Posted 2 days ago 141 views Report Job

What is Head IT Operations - MMBL?

The role involves developing and managing IT strategies to ensure system stability, efficiency, and data security, while aligning with organizational goals. Responsibilities include implementing IT policies and SOPs, managing risk and governance, driving value through technology investments, and staying abreast of industry trends. The role also entails overseeing IT infrastructure, disaster recovery solutions, vendor management, and service delivery across critical areas such as network and data center management. Additionally, it involves leading technical staff, ensuring compliance with regulations, conducting disaster recovery drills, and managing IT budgets, audits, and reporting.

What Head IT Operations - MMBL does?

Develop, execute, and manage computing and information technology strategies of the company.
Suggest and implement IT policies, Procedures, SOPs which contributes to maintain systems stability, efficiency, delivery and data security.
Effectively manage risk and to adopt enterprise wide solutions for risk management and corporate governance control.
Drive intrinsic value across the enterprise by implementing strategic initiatives through sound business acumen and by capturing the maximum return on technology investments.
Conduct research to remain up-to-date and knowledgeable in regards to industry trends and emerging technologies in anticipation of new business processes and system alterations.
Analyze and improve upon technology standards across the organization to maintain a technological and competitive edge within the market.
Creatively and independently provide resolution to technical problems in a cost-effective manner.
Supervise recruitment, development, retention, and organization of all technical staff in accordance with corporate budgetary objectives and personnel policies.
Ensure continuous delivery of technical services through oversight of service level agreements with end users and monitoring of systems, programs, and equipment performance.
Ensure equipment and software operation adheres to applicable laws and regulations.
Develop a sound Disaster recovery solution for the Organization
Management and liaison with vendors.
Responsible for overall IT Infrastructure, Quality Assurance and Service Delivery of the Bank that includes Networks Administration, Servers Administration, Datacentre management, Access Management, Database Administration.
Ensure that both primary and disaster recovery sites of the bank should run smoothly with uninterrupted services and to ensure that all services are running fine at Data Centers.
Ensure to conduct Disaster Recovery Drills on frequent basis to ensure that the documented procedures do not have any gaps.
Ensure proper technology budgeting (Capex and Opex) and its monitoring and reporting to the management.
Ensure to manage effective internal, external and regulatory audits along with the proper closure of reports.

What are we looking for and what does it require to be Head IT Operations - MMBL?

Job Requirement
Hold a Bachelor s degree from a well reputed institution.
Have 5 years of overall IT and at least 2 years of IT banking experience and would preferably have held the senior IT position at the Bank.
Have a solid understanding and grasp over mobile telephony.
Essential Skills:
Microfinance bank experience is an advantage.
Technically proficient with all current and potential concepts of the IT industry.
Proven leadership skills.
Sound communication and interpersonal skills.
Exposure to business theory, business processes, management, budgeting, and business office operations.
Excellent understanding of project management principles.
Proven experience in planning, organization, and development.
Demonstrated ability to apply technology solutions to business problems.
Good presentation skills.
Good interpersonal skills.
Exceptionally self-motivated and directed.
Desirable Skills:
Ability to work under pressure.
Ability to set and manage priorities judiciously.
Strong tactical skills.
Ability to articulate ideas to both technical and non-technical addressees.
Keen attention to detail.
Exceptional service orientation.
Ability to motivate in a team-oriented, collaborative environment.

Job Details

Industry:

Banking/Financial Services

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Pakistan

Gender:

No Preference

Apply Before:

Jan 14, 2025

Posting Date:

Jan 03, 2025

Mobilink Bank

Banking/Financial Services · 1001-1500 employees - Islamabad

Mobilink Bank is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.