Posted Oct 29, 2024 337 views Report Job
We are looking for a Front Desk Officer to oversee our front desk operations. The successful candidate should possess excellent communication skills, a professional attitude, and the capability to efficiently manage customer inquiries and complaints. This position includes responsibilities such as data entry, record maintenance, and delivering top-notch customer service.
Key Responsibilities:
- Greet and welcome visitors in a professional manner.
- Handle customer inquiries and complaints with a positive attitude.
- Manage phone calls, emails, and correspondence efficiently.
- Perform data entry tasks accurately and maintain database records.
- Assist in maintaining a clean and organized front desk area.
- Coordinate with other departments to facilitate smooth operations.
- Provide information about products and services to clients.
- Handle administrative tasks as assigned.
Requirements
- Education: FA/ FSc, BA, or B.Com degree
- Experience: 6 months to 2 years in a receptionist or similar role.
- Prior experience as a receptionist or in a customer-facing role is preferred.
Job Details
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