Posted Apr 28, 2023 214 views
EXPERTISE REQUIRED:
1.Fluient in English(U.S.A Region).
2.Load Board Experience is Must.
3.Mailing and Calling API Softwares Experience.
We are looking for a detail-oriented truck dispatcher to dispatch our drivers to customer locations. In this role, your duties will include communicating with our customers to record their requirements, planning and adjusting routes, as well as scheduling drivers to deliver or collect freight, shipments, and packages.
To ensure success as a truck dispatcher, you should exhibit extensive experience in dispatching trucks and the ability to work under pressure. Ultimately, an outstanding truck dispatcher is someone whose organizational skills translate into exceptional freight delivery services.
Truck Dispatcher Responsibilities:
- Scheduling drivers to make freight deliveries or collect shipments and packages.
- Communicating with customers about freight details, delivery or pickup times, and special handling requests.
- Planning pre-determined routes and accommodating route changes as needed.
- Preparing dispatch documents, as well as generating freight bills and invoices.
- Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
- Keeping track of transportation regulations and laws to ensure that truck drivers comply.
- Reviewing drivers’ logs, including dispatched calls and arrival times.
- Monitoring truck repairs and maintenance schedules.
- Logging customer shipping schedules and complaints.
- Knowledge of trucking regulations and laws
- Understanding of how shipping, trucking and logistics work
- Analytical skills to problem-solve and coordinate difficult situations
- Ability to handle upset customers
- Technology skills, particularly in transportation management software
- Strong organizational and time management skills
- Excellent communication skills to clearly relay information to all involved parties
- Ability to stay calm
Job Details
MPL Lace Dispatch Ltd
.
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