Posted Jul 24, 2024 477 views
Responsibilities:
Handle customer inquiries via email, call, and chat, giving prompt answers to customer questions.
Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
Collaborate with internal stakeholders such as the product and payments team for faster resolutions.
Identify and escalate customer requests to managers when there’s a complex issue.
Qualifications:
Minimum qualification: High-school diploma. Graduates in any stream can also apply.
Excellent written and verbal communication skills (English).
Good documentation skills. Proficiency in using Microsoft Excel and Word is an added advantage.
Sound problem-solving skills to find the root cause of customer issues.
Job Details
MST Developers
What is your Competitive Advantage?
Similar Job Titles
Muzammil Baig
Digital Marketing Manager
IT Services Group
Aqib Irshad
Head of HR, Training & OD
FINCA
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ali Aziz
CEO
Shopistan
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zohaib Ali
Marketing Manager
Digital Online Devices
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
