Customer Support Representative

Nessovo

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PKR. 45,000 - 50,000/Month

Key Responsibilities:

Partnership Development: Build partnerships to increase cab service bookings.
Agreement Management: Oversee business agreements from initiation to finalization.
Client Liaison: Serve as the main point of contact for business partners.
Proposal Presentation: Develop and present proposals to showcase partnership benefits.
Relationship Maintenance: Maintain communication with partners for ongoing success.
Proactive Engagement: Seek new business opportunities independently.
Performance Targets: Achieve business development targets through strategic execution.
Record Keeping: Maintain detailed records of communications and agreements for reporting.
Inquiry Response: Handle inbound calls, presenting rental offers effectively.
Sales Techniques: Use sales strategies to highlight competitive advantages and secure contracts.
Customer Interaction: Maintain professionalism and energy during calls.
Team Collaboration: Work with the team towards collective goals and customer solutions.
Customer Satisfaction: Ensure satisfaction and convert inquiries into deals.
Objection Handling: Address customer concerns confidently.

Technical Proficiency: Adept at using modern communication tools and platforms.

Personality: Extroverted, with a strong ability to build rapport and establish relationships quickly.
Negotiation Skills: Skilled in negotiation and presenting business agreements.
Independence: Ability to initiate tasks and operate independently without continuous supervision.

Personal Attributes: