The Credit Controller manages the company’s credit and ensures that customers pay on time. The role includes assessing creditworthiness, guaranteeing prompt collection of payments, minimizing bad debts, and maintaining strong customer relationships.

Key Responsibilities:

1. Credit Management:

  • Assess the creditworthiness of new and existing customers.
  • Set and manage credit limits in line with company policies.
  • Monitor customer accounts for overdue payments or changes in credit behavior.

2. Debt Collection:

  • Contact customers via phone, email, or letters to chase overdue payments.
  • Negotiate repayment plans with customers as needed.
  • Maintain accurate records of all collection activities and customer interactions.

3. Accounts Reconciliation:

  • Reconcile customer accounts and resolve discrepancies.
  • Ensure payments are allocated correctly to invoices.

4. Reporting:

  • Prepare regular reports on outstanding debts, cash flow forecasts, and debtor days.
  • Provide insights to management on problematic accounts or trends.

5. Risk Mitigation:

  • Identify high-risk accounts and escalate to management.
  • Work closely with legal teams or third-party collection agencies for uncollectible debts.

6. Customer Relations:

  • Build and maintain strong relationships with customers to facilitate smooth payment processes.
  • Handle queries and disputes related to invoices or payments promptly.

7. Compliance:

  • Ensure compliance with company credit policies and relevant legal regulations.
  • Stay updated on financial regulations and credit management best practices.

Qualifications and Skills:

Education:

  • Bachelor’s degree in Finance, Accounting, and Business Administration.

Experience:

  • Proven 5-6 years of experience in credit control, accounts receivable, or a related role.
  • Experience with ERP or financial software systems.

Skills:

  • Excellent communication and negotiation skills.
  • Strong analytical and problem-solving abilities.
  • Attention to detail and accuracy.
  • Proficiency in Microsoft Office, especially Excel.
  • Ability to work under pressure and meet deadlines.

Key Performance Indicators (KPIs):

  • Reduction in debtor days (DSO).
  • Percentage of overdue accounts.
  • Recovery rate of overdue amounts.
  • Accuracy of credit risk assessments.

Job Details

Total Positions:
1 Post
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Degree Title:
Bachelor’s degree in Finance, Accounting, and Business Administration.
Career Level:
Experienced Professional
Experience:
5 Years - 6 Years (The Credit Controller manages the company’s credit and ensures that customers pay on time. The role includes assessing creditworthiness, guaranteeing prompt collection of payments, minimizing bad debts, and maintaining strong customer relationships.)
Apply Before:
Feb 17, 2025
Posting Date:
Jan 16, 2025

OB Solutions

Distribution and Logistics · 51-100 employees - Islamabad

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