This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Posted Aug 09, 2024 469 views
PKR. 40,000 - 100,000/Month
You will be the frontline contact for our customers, helping to drive sales and ensure a positive user experience. This role involves managing inquiries, resolving issues, and providing detailed information about our products and services.
Responsibilities:
- Respond to customer inquiries via phone, email, and live chat with professionalism and speed.
- Provide accurate information about products and services, helping customers make informed decisions.
- Process orders, forms, applications, and requests.
- Keep records of customer interactions, transactions, comments, and complaints.
- Communicate and coordinate with colleagues and relevant departments as necessary.
- Follow up on customer interactions.
- Provide feedback on the efficiency of the customer service process.
Qualifications:
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Strong English Communication (both verbal and written).
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
Benefits
- Competitive Salary: Compensation is competitive, based on experience and industry standards.
- Health Benefits: Personal Medical Insurance.
- Sales Commission: Daily/Monthly/Annual Sales Commissions.
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Location:
People's Colony No1,
Faisalabad,
Pakistan
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Fresh - 3 Years
Apply Before:
Sep 08, 2024
Posting Date:
Aug 09, 2024
Order Alert
E-Commerce / E- Business · 11-50 employees - Faisalabad
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