Key Responsibilities:

  • Handle inbound calls from customers, responding to inquiries and providing detailed information about our services.
  • Assist customers in resolving any issues they may encounter, ensuring a positive customer experience.
  • Accurately document consumer interactions in our system.
  • Conduct outbound calls to follow up with customers as needed.

Skills and Qualifications:

  • Excellent verbal and written communication skills.
  • Ability to manage a high volume of calls and thrive in a fast-paced environment.
  • Strong problem-solving abilities and quick-thinking capabilities.
  • Customer-centric attitude with a dedication to providing top-notch customer service.
  • Team-oriented mindset, with the ability to collaborate effectively with colleagues.
  • Prior experience in a call center or customer service role is highly preferred.
  • Fluency in English is required.

Additional Information:

  • Location: Bahria Town, Lahore
  • Job Time:  ( 9:00 PM to 6:00 AM ) Night Shift
  • Pay: Rs30,000.00 - Rs50,000.00 per month + Incentive
  • Both male and female candidates are encouraged to apply.

Job Details

Industry:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Bahria Town Lahore, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Aug 21, 2024
Posting Date:
Jul 20, 2024

OrhanTech

Call Center · 11-50 employees - Lahore

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