Head of Department - Operations

We are seeking a highly skilled and strategic General Manager of Sales and Operations to lead and oversee all aspects of our sales and operational functions. The ideal candidate will possess strong leadership abilities, a deep understanding of the fast food industry, and a proven track record of driving sales growth and operational excellence.

Key Responsibilities:

Develop and implement comprehensive sales and operational strategies to achieve business goals and drive growth.
Provide visionary leadership to align the team with the company’s mission, values, and objectives.
Work closely with the executive team to shape the future direction of the company.
Oversee the development and execution of sales plans to maximize revenue and market share.
Analyze sales data and market trends to identify opportunities for growth and areas for improvement.
Set sales targets, monitor performance, and provide regular feedback and guidance to the sales team.
Ensure all restaurant locations operate efficiently and meet company standards for quality, service, and cleanliness.
Implement best practices and operational procedures to enhance productivity and customer satisfaction.
Monitor financial performance, analyze variances, and implement corrective actions as needed.
Ensure cost control measures are in place to optimize profitability.
Implement initiatives to enhance the overall customer experience across all restaurants.
Ensure all locations comply with health, safety, and regulatory requirements.
Collaborate with the marketing team to develop and execute marketing campaigns that drive sales and brand awareness.

Qualifications:

Bachelor’s degree in Business Administration, Hospitality Management, or a related field. A Master’s degree is a plus.
10+ years of experience as a General Manager or in a senior leadership role within the fast food or restaurant industry.
Strong sales experience with a track record of achieving revenue targets and driving business growth.
Exceptional operational management skills with the ability to streamline processes and enhance efficiency.
Strong financial management abilities, including budgeting, forecasting, and cost control.
Excellent leadership, communication, and interpersonal skills.
Ability to think strategically and execute plans effectively.