Posted 2 hours ago 33 views Report Job
PKR. 25,000 - 30,000/Month
- Provide customer support through inbound/outbound calls and emails to multiple clients.
- Handle customer concerns/complaints in a courteous and professional manner and within established guidelines and escalate as necessary.
- Demonstrate strong domain knowledge and communicate accurate information to the customers.
- Use a ticketing system and other software to enter and maintain relevant data.
- Coordinate and follow up on customer inquiries with relevant stakeholders to timely close open tickets.
- Take product and industry-specific quizzes on a regular basis to exhibit a strong command on a domain.
- Meet all performance metrics on a regular basis.
- Maintain data confidentiality.
- Share reports on daily performance.
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
15 Posts
Job Shift:
First Shift (Day)
Gender:
Female
Age:
19 - 28 Years
Education:
Bachelors (BCS/BS) only
Degree Title:
BSCS , BS IT
Career Level:
Intern/Student
Minimum Experience:
Fresh
Apply Before:
Oct 06, 2024
Posting Date:
Sep 30, 2024
PNY Trainings
Education/Training · 1-10 employees - Lahore
pPNY Trainings/p
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