Telephone Operator

Poverty Eradication Initiative (PEI)

Karachi , Pakistan

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Posted Sep 06, 2024 1737 views Report Job

PKR. 30,000 - 35,000/Month

Answer incoming calls and provide callers with the requested information
Handle customer inquiries and complaints in a polite and professional manner
Transfer calls to appropriate personnel or departments
Assist customers in placing orders
Take messages and forward them to the relevant parties
Maintain records of customer interactions and transactions
Ensure customers’ satisfaction by providing accurate information in a timely manner
Follow communication procedures and standards

Skills

Problem Solving Skills Computer System Knowledge Communication Skills

Job Details

Industry:

N.G.O./Social Services

Functional Area:

Client Services & Customer Support

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Contract

Department:

Human Resources

Job Location:

Karachi, Pakistan

Gender:

No Preference

Minimum Education:

Intermediate/A-Level

Degree Title:

Intermediate,preferably with additional computer training or certification.

Career Level:

Entry Level

Minimum Experience:

1 Year

Apply Before:

Sep 21, 2024

Posting Date:

Sep 06, 2024

Poverty Eradication Initiative (PEI)

N.G.O./Social Services · 11-50 employees - Karachi

Poverty is the root cause of every problem in the society, has no doubts worse affects on human life. Traditional gender roles in Pakistan especially in NWFP, which remains indulged in tribal culture, define the woman’s place as in the home and not in the workplace, and define the man as the breadwinner. Consequently, the society invests far less in women than men. Women in NWFP suffer more from poverty of opportunities throughout their lives as compared to other provinces. Economic vulnerability is a key factor in the rise of poverty in Pakistan; vulnerability also arises from social powerlessness, political instability, and ill-functioning institutions. Corruption and political instabilities such as various separatist movements in Baluchistan and Waziristan resulted in reduction of business confidence, deterioration of economic growth, reduced public expenditure, poor delivery of public services, and undermining of the rule of law. The root causes of current unrest in whole country especially FATA and FRS are linked with the absence of the opportunities for youth in all sections of life in general and particular in livelihoods. Active participation of the youth in decision making and development of the area is neglected and never given a chance to decide their fate. This made youth of the area frustrated and restless and compelled them to take part in the unhealthy activities. Poverty and the lack of modern curriculum have proved destabilizing factors for Pakistani society as these causes our youth to be exploited by religious organizations banned by the government to run schools and produce militant literature. Eradication of poverty cannot be brought about by charity, but needs first and foremost empowering the poor, focusing on women, and tapping their tremendous potential. Poverty Eradication Initiative (PEI) is a non-political, non-partisan and non-profit organization working as a facilitator to initiate and sustain women and children oriented developmental p