Accounts Receivable Specialist

Work Schedule: American (EST)

Work Arrangement: Onsite/Hybrid/Remote

Please apply for the role if you have relevant experience for this role and fluent fluent in English communication.

Job Overview: The Collections and Accounts Receivable Specialist is responsible for managing the company\\\'s outstanding invoices and ensuring timely payment from clients. This role requires a meticulous, detail-oriented professional with strong research and analytical skills to monitor accounts, resolve discrepancies, and maintain accurate financial records. The ideal candidate will have a strong background in excellent communication skills, and the ability to work independently to meet deadlines.

Key Responsibilities:

• Post customer payments in NetSuite accurately and timely.
• Research and resolve discrepancies in payments, accounts, and customer records.
• Collaborate with the accounting department to reconcile accounts and ensure accurate financial reporting.
• Maintain detailed and accurate records of all collection efforts, payment plans, and customer interactions.
• Provide excellent customer service by addressing inquiries regarding billing and payment processes.
• Ensure compliance with company policies and legal guidelines regarding collections.

Required Skills:

Detail-Oriented:

• Ability to spot inconsistencies in invoices, payments, and account records.
• Strong organizational skills to manage multiple accounts simultaneously.

Accounting Knowledge:

• Understanding of basic accounting principles, particularly accounts receivable.
• Experience in accounts receivable and collection efforts.

Research and Analytical Skills:

• Capable of researching and resolving billing discrepancies and payment issues.
• Ability to analyze account histories and identify trends or issues in payment behaviors.

Communication Skills:

• Strong written and verbal communication to effectively follow up with clients.
• Ability to explain financial concepts and account details to non-financial clients.

Technical Skills:

• Proficiency in accounting software Netsuite/Connectwise
• Advanced skills in Microsoft Excel for reporting and data analysis.
• Experience with CRM systems for managing customer interactions.

Time Management:

• Ability to prioritize tasks, meet deadlines, and handle high-volume workloads efficiently.

Problem-Solving Abilities:

• Proactive in identifying issues and developing strategies to resolve them.
• Capable of handling escalated situations with diplomacy and professionalism.Job Title: Collections and Accounts Receivable Specialist Job Overview: The Collections and Accounts Receivable Specialist is responsible for managing the company\\\'s outstanding invoices and ensuring timely payment from clients. This role requires a meticulous, detail-oriented professional with strong research and analytical skills to monitor accounts, resolve discrepancies, and maintain accurate financial records. The ideal candidate will have a strong background in excellent communication skills, and the ability to work independently to meet deadlines.Key Responsibilities:
• Post customer payments in Netsuite accurately and timely.
• Research and resolve discrepancies in payments, accounts, and customer records.
• Collaborate with the accounting department to reconcile accounts and ensure accurate financial reporting.
• Maintain detailed and accurate records of all collection efforts, payment plans, and customer interactions.
• Provide excellent customer service by addressing inquiries regarding billing and payment processes.
• Ensure compliance with company policies and legal guidelines regarding collections.

Required Skills:

Detail-Oriented:

• Ability to spot inconsistencies in invoices, payments, and account records.
• Strong organizational skills to manage multiple accounts simultaneously.

Accounting Knowledge:

• Understanding of basic accounting principles, particularly accounts receivable.
• Experience in accounts receivable and collection efforts.

Research and Analytical Skills:

• Capable of researching and resolving billing discrepancies and payment issues.
• Ability to analyze account histories and identify trends or issues in payment behaviors.

Communication Skills:

• Strong written and verbal communication to effectively follow up with clients.
• Ability to explain financial concepts and account details to non-financial clients.

Technical Skills:

• Proficiency in accounting software Netsuite/Connectwise
• Advanced skills in Microsoft Excel for reporting and data analysis.
• Experience with CRM systems for managing customer interactions.

Time Management:

• Ability to prioritize tasks, meet deadlines, and handle high-volume workloads efficiently.

Problem-Solving Abilities:

• Proactive in identifying issues and developing strategies to resolve them.
• Capable of handling escalated situations with diplomacy and professionalism.