• Address customer inquiries and issues that exceed AI capabilities.
  • Handle calls regarding parcel returns and assist customers with the return process.
  • Resolve various customer problems, including urgent parcel requests, size discrepancies, and refund issues.
  • Ensure high levels of customer satisfaction through effective problem-solving and communication.

Qualifications:

  • Excellent English communication skills are essential.
  • Strong problem-solving abilities and a customer-focused approach.
  • Ability to handle multiple tasks and manage time efficiently.
  • Experience in customer service is preferred but not required.
  • Proficiency in using customer service tools and software is a plus.

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Korangi Creek Cantonment, Karachi, Pakistan
Gender:
No Preference
Age:
20 - 34 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Oct 11, 2024
Posting Date:
Sep 10, 2024

Professional HRM Servies

Services · 11-50 employees - Karachi

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