Posted Jun 22, 2024 315 views Report Job
We are looking for a proactive and customer-focused individual to join our team as a Facebook Chat Agent. In this role, you will be responsible for engaging with customers via Facebook Messenger to provide support, answer queries, and ensure a positive customer experience.
Responsibilities:
- Respond promptly to customer inquiries via Facebook Messenger.
- Handle and resolve customer complaints and escalate issues as necessary.
- Provide accurate information regarding products/services and company policies.
- Maintain a professional and friendly tone in all communications.
- Collaborate with other teams to ensure swift resolution of customer issues.
Job Details
Industry:
Functional Area:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Age:
18 - 24 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Intern/Student
Minimum Experience:
Less than 1 Year
Apply Before:
Jul 23, 2024
Posting Date:
Jun 22, 2024
Provider MS Communications
Call Center · 11-50 employees - Karachi
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