Posted Sep 04, 2024 2283 views
We are looking for a passionate individual (experienced) to fill our Credit Controller / Accounts Assistant vacancy and join our team.
Features & Benefits of the role:
- Full-time
- Opportunities for promotion and career progression
Job Responsibilities:
- Coding of all purchase invoices and entering onto accounts system
- Sales ledger
- Respond to customer inquiries via phone, email
- Process orders and provide tracking information to customers
- Maintaining daily collections notes on shared ageing ledger file, and for each activity.
- Processing of all customer invoicing
- Maintain customer database for accurate information on customers’ records.
- Communicate with other departments to ensure customer satisfaction
- Responsible for supplier payment runs
- Managing financial systems and budgets
- Liaise with the Sales team to ensure billing information is accurate and queries are resolved in timely manner.
- Completing daily reconciliations of bank accounts for multiple sites
- Raise credits and replacement invoices upon receiving the appropriate approval and with correct supporting documentation.
- Credit Control and dealing with all parent finance queries
- Manage customer calls between large value balances versus accounts with significantly aged receivables.
- Reconciliation of company credit card expenses
- Discussing and resolving accounts queries with clients
- Contact clients to remind them of invoices before they fall due.
- Responsible for dealing with all company contractors
- Submit disputes into the dispute management system and follow up when necessary.
- Resolve disputes when these are assigned within the SLA.
- Other ad hoc duties as required
- Take credit or debit card payments from customers
- Bookkeeping
- Being involved and trained in raising invoices on a regular basis for a list of customers and reconcile back to the customer’s ledger.
- Running daily invoice generation, and daily invoice print runs.
- Purchase ledger
- Proactive chasing and robust following up of assigned outstanding debts by phone and emails until debt paid.
- Preparing periodic, budgets and reviews, and financial forecasts
- Being involved and trained in credit risk assessments and setting up new customer’s profiles.
- Other Ad-hoc duties and reporting as required
Experiences and skills;
- At least 1 years working as an accountant in a practice environment with financial and management accounting or Minimum 1 years plus as an accountant.
- Desirable to have software experience of Xero, QuickBooks or Sage (desktop & online)
- Excellent organizational skills
- Minimum of 1-2 years of customer service experience
- Strong interpersonal skills with the ability to build strong relationships and influence others
- Methodical, Numerate and Accurate
- Self-starter who thrives in a fast-paced environment, who can demonstrate the ability to use their own initiative
- Process orientated
- Highly IT literate including Excel, Xero, QuickBooks, Sage and other bookkeeping packages
- Should be consistent, accurate, and detailed oriented
- Excellent English communication skills both verbal and written
- First-class communication skills and be capable of liaising and forming relationships with clients
- Be a team player
- Strong technical accounting and analytical skills; and should have proper email/phone etiquette
- Exceptional attention to detail, and highly organized whilst working to tight deadlines
Please Note: Strong communication skills, both verbal and written (English is a MUST)
Skills
Job Details
QuiQia
QuiQia is an established high-quality IT, call centre and digital marketing company that provide services in the entire United Kingdom. We offer best outsourcing solutions to all businesses looking to outsource their business. QuiQia provides flexible and high-quality agents all positions including customer service, live chats, email complaints, help desk, technical support, accounting, data entry and marketing.
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