Posted Oct 02, 2024 565 views
We are looking for a dedicated Client Representative to act as the voice and face of our company when dealing with our valued clients. The ideal candidate should be an excellent communicator, understand our client's unique needs, and communicate efficiently with the tech team. They will maintain a positive image in front of our clients, ensuring client satisfaction & also sustain a healthy communication cadence.
Key Responsibilities:
- Efficiently document project details, ensuring clarity, accuracy, and coherence.
- Represent the company in client meetings, ensuring all their queries about our IT services and products are documented proficiently.
- The individual needs to communicate with the client therefore, confidence, clarity, and a presentable demeanor are essential.
- Regularly update documentation to reflect system changes, new requirements, or other relevant updates.
- Engage with cross-functional teams to communicate client needs, feedback, and market trends.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
Requirements:
- Clear spoken and written communication skills in English.
- Superior interpersonal skills, capable of forming strong relationships with clients.
- Ability to multitask and handle various clients' needs simultaneously.
- Previous experience in an IT or tech company would be a significant advantage.
- An assertive, proactive approach to challenges and opportunities.
- A Bachelor’s degree is a plus.
- Experience with international clients is a plus.
Skills
Job Details
RB Direct Marketing
pEvent management is the application of project management to the creation and development of festivals, events and conferences. RB Direct spruces up your events with agility, zest and vim dusting the occasion with the unique and matchless expertise and pragmatic knowledge of its seasoned market analysts and technical professionals. We rejuvenate and groom your ideas and customize them to user friendliness and consumer recognition./p
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