Posted Feb 13, 2025 167 views
Job Title: E-Commerce Executive
An E-Commerce Executive is responsible for managing online sales, optimizing product listings, and ensuring a seamless digital shopping experience. They coordinate with marketing, logistics, and customer service teams to boost revenue and enhance customer satisfaction.
Key Responsibilities:Online Store Management
- Maintain and update product listings on e-commerce platforms (Shopify, Amazon, eBay, etc.).
- Optimize product descriptions, images, and prices for better visibility and conversions.
- Ensure a smooth and responsive website user experience.
Sales & Marketing
- Plan and execute digital marketing campaigns (SEO, PPC, social media, email marketing).
- Analyze sales trends and develop strategies to improve revenue.
- Manage promotions, discounts, and seasonal sales events.
Customer Experience & Support
- Monitor and improve the customer journey from browsing to checkout.
- Handle customer inquiries, complaints, and feedback efficiently.
- Work on return and refund processes to maintain a high customer satisfaction rate.
Inventory & Order Management
- Coordinate with suppliers and warehouses for stock management.
- Track orders and ensure timely delivery.
- Reduce order cancellations and out-of-stock issues.
Performance Analysis & Reporting
- Use tools like Google Analytics, Meta Ads Manager, and CRM platforms to track performance.
- Generate reports on website traffic, conversion rates, and sales growth.
- Identify gaps and recommend improvements based on data-driven insights.
- Bachelor’s degree in Business, Marketing, or a related field.
- Experience with e-commerce platforms (Shopify, WooCommerce, Magento, etc.).
- Strong knowledge of digital marketing strategies.
- Analytical skills with experience in tools like Google Analytics and Excel.
- Excellent communication and problem-solving skills.
Skills
Job Details
What is your Competitive Advantage?
Similar Job Titles
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zohaib Ali
Marketing Manager
Digital Online Devices
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Ali Aziz
CEO
Shopistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Mona Sharif
Senior Team Lead
Konext PVT. LTD
