We are looking for a Customer Service Representative. This role requires strong communication skills, problem-solving abilities, and a commitment to delivering exceptional customer support.

Key Responsibilities:

Customer Interaction:

  • Making calls to prospects in USA.
  • Provide prompt and courteous responses to customer questions and concerns.
  • Maintain a professional and empathetic tone while addressing customer needs.

 Communication:

  • Communicate with customers clearly and concisely, both in writing and verbally.
  • Follow communication guidelines and scripts as needed, while also showing flexibility in adapting to unique customer situations.

 Customer Feedback:

  • Collect and document customer feedback and suggestions for improvement.
  • Share valuable customer insights with the appropriate teams to drive product and service enhancements.

Job Details

Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jul 17, 2024
Posting Date:
Jun 20, 2024

Redwood Leads

Telecommunication / ISP · 1-10 employees - Islamabad

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Customer Service Representative

Taurus BPO, Lahore, Pakistan
Posted Jun 28, 2024

Customer Service Representative

MARS BPO, Multiple Cities, Pakistan
Posted Jun 22, 2024

Customer Service Representative

MR Leads, Rawalpindi, Pakistan
Posted Jun 25, 2024

Customer Service Representative

The Digital Penguin, Lahore, Pakistan
Posted Jun 27, 2024
View All
I found a job on Rozee!