We're seeking a passionate and customer-focused individual to join our dynamic team. As a Customer Support Representative, you will be the first point of contact for our customers, providing exceptional support and resolving their inquiries.

Responsibilities:

  • Handle inbound customer inquiries via phone, email, and chat
  • Provide timely and accurate solutions to customer issues
  • Assist customers with troubleshooting and problem-solving
  • Build strong relationships with customers and foster brand loyalty
  • Adhere to customer service standards and KPIs
  • Collaborate with other teams to ensure seamless customer experiences

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Proficiency in relevant customer service software and tools
  • Ability to multitask and prioritize effectively
  • Strong attention to detail and accuracy
  • Positive and empathetic attitude

What we offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment.

 

Job Details

Industry:
Total Positions:
12 Posts
Job Shift:
First Shift (Day)
Job Type:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Maximum Experience:
Doesn't Matter
Apply Before:
Dec 02, 2024
Posting Date:
Oct 31, 2024

Ringogo CX

Call Center · 11-50 employees - Islamabad, Karachi, Lahore, Peshawar

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