Posted 4 days ago 149 views Report Job
We are seeking a detail-oriented and customer-focused Order Taker to join our sales team. The successful candidate will be responsible for accurately taking and processing customer orders, ensuring timely and efficient order fulfillment.
Key Responsibilities:
1. Order Taking: Take customer orders via phone, email, or in-person, ensuring accuracy and completeness.
2. Order Processing: Process customer orders, including entering orders into the system, verifying product availability, and handling order-related issues.
3. Customer Communication: Communicate with customers to confirm orders, provide updates, and resolve any issues.
4. Order Tracking: Track orders and ensure timely fulfillment, escalating any issues to the relevant teams.
5. Data Entry: Accurately enter order information into the system, maintaining data integrity.
Requirements:
1. High school diploma: High school diploma or equivalent required.
2. Minimum 1-2 years of experience: Minimum 1-2 years of experience in order taking, customer service, or a related field.
3. Excellent communication skills: Excellent communication and interpersonal skills, with the ability to interact with customers and internal teams.
4. Attention to detail: Strong attention to detail, with the ability to accurately process orders and maintain data integrity.
5. Organizational skills: Good organizational skills, with the ability to prioritize tasks and manage multiple orders.
Preferred Qualifications:
1. Experience with order management systems: Experience with order management systems, such as ERP or CRM software.
2. Knowledge of products or services: Knowledge of products or services offered by the company.
3. Excellent problem-solving skills: Excellent problem-solving skills, with the ability to resolve order-related issues.
What We Offer:
1. Competitive salary: Competitive salary and benefits package.
2. Opportunities for professional growth: Opportunities for professional growth and development within a dynamic and growing organization.
3. Collaborative work environment: Collaborative work environment with a team of experienced professionals.
4. Recognition and rewards: Recognition and rewards for outstanding performance.
Job Details
Saab Moulded Furniture
SAAB Moulded Furniture provide's the high quality plastic furniture like chairs, tables, sofa set for your home, offices, school and outdoor.
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