Sales Administrator

We are seeking a highly organized and detail-oriented Sales Administrator to provide administrative support to our sales team. The successful candidate will be responsible for managing sales-related administrative tasks, ensuring accurate and timely processing of sales orders, and providing exceptional customer service.

Key Responsibilities

1. Sales Order Processing: Process sales orders, including data entry, order confirmation, and invoicing.

2. Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction.

3. Sales Data Management: Maintain accurate and up-to-date sales data, including customer information, sales history, and product information.

4. Reporting and Analysis: Prepare and analyze sales reports, including sales performance, customer trends, and product sales.

5. Administrative Support: Provide administrative support to the sales team, including preparing sales materials, coordinating travel arrangements, and managing sales-related paperwork.

6. Communication: Communicate effectively with sales team, customers, and other stakeholders to ensure seamless sales operations.

7. Problem-Solving: Identify and resolve sales-related issues, including order discrepancies, customer complaints, and product defects.

Requirements

1. Qualifications: High school diploma or equivalent required; post-secondary education in business administration, marketing, or a related field is an asset.

2. Experience: 1-2 years of experience in sales administration, customer service, or a related field.

3. Skills: Strong organizational, communication, and problem-solving skills, with attention to detail and ability to work in a fast-paced environment.

4. Knowledge: Basic knowledge of sales principles, practices, and software applications, including CRM systems and sales analytics tools.

Preferred Qualifications

1. Certifications: Certifications in sales, customer service, or a related field are desirable.

2. Technical skills: Proficiency in sales software applications, including CRM systems, sales analytics tools, and Microsoft Office.

3. Industry experience: Experience in a similar industry or sector, such as retail, manufacturing, or logistics, is preferred.

What We Offer

1. Competitive salary: A competitive salary and benefits package.

2. Opportunities for growth: Opportunities for professional growth and development.

3. Dynamic work environment: A dynamic and supportive work environment.

4. Recognition and reward: Recognition and reward for outstanding performance.