Case Worker Child Protection & GBV

Under the supervision of the Case management Officer the Child Protection Case Worker is a member of case management team at the location where he is deployed. The Caseworker will be responsible for the implementation of the Comprehensive Case Management as well as FTR activities as well as coordinating with relevant SPO staff and stakeholders involved in protection, family tracing and reunification (FTR) including child protection community, GBV, mobilization staff. In the event of a major humanitarian emergency, the Caseworker will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Main Responsibilities:

• Support on and keep up-to-date service map to which children and families can be referred in the facility and catchment area
• Identify, assess, document, refer (to relevant services) and follow-up at-risk children and families
• Manage cases in acceptable timeframe according to the South Sudan case Management SOPs.
• Undertake home visits to families of children receiving case management services
• Respect confidentiality and follow ethical guidelines/ standards
• Ensure that case management information is managed according to SPO approved procedures e.g. case management forms, registers and computer databases are used in an appropriate and correct manner and protected accordingly
• Facilitate, collect and report information regarding the overall situation of child protection risks in Save the Children operational areas
• Support the preparation of all procurement and administrative documents required for case management implementation.
• Prepare and share with line manager monitoring reports/updates
• Participate in Case conferences for the management of complex cases
• Maintain highest standards of professional conduct and ensure actions do not put children at risks
• Any other duties assigned by the line manager

BEHAVIOURS (Values in Practice) (Section should not consist of Competencies as these are the standard Values in practice)

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve Performance and applying appropriate consequences when results are not achieved.

Ambition:

• Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
• Widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• Values diversity, and sees it as a source of competitive strength
• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks.

Integrity:

• Honest, encourages openness and transparency; demonstrates highest levels of integrity

Job Requirements:

• Minimum of 3 years sectoral (child protection) experience in a similar position
• Experience working and communicating with Children
• Excellent technical understanding of child protection and community based approaches
• Excellent technical understanding of child protection (especially case management) and community based approaches
• Excellent understanding of the case management including FTR process
• Strong interpersonal and communication skills
• Ability to prioritize tasks
• Able to lead a team to achieve results
• Flexibility and ability to work independently and in a team
• Able to work to tight deadlines and under pressure
• Able to operate in extremely harsh living and working environments
• Gender awareness and sensitivity
• Commitment to the aims and principles of SC. In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support
• Awareness of using positive discipline; an officer should never shout at, humiliate or hit children
• Desirable knowledge of the area, socio-culture and local language where the post is located as an added advantage
•  Additional job responsibilities
• The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
• The role holder is required to carry out the duties in accordance with the SPO Equal Opportunities and Diversity policies and procedures.
• Professional certifications are desirable.
• Influencing skills.
• Teamworking skills.
• Experience with MS Office and data programs
• Familiarity with administrative duties
• Excellent knowledge of correct spelling, grammar and punctuation
• Attention to detail
• Organization skills, with an ability to stay focused on assigned tasks
• High level of integrity and commitment to maintaining confidentiality.

Other

• Adhere to SPO policies and promote participatory culture and demonstrate SPO’s values
• Participate in professional development training as identified and approved by SPO
• Carry out any other activities as assigned by the supervisor.

Please Note:

• Only locals are eligible to apply
• Candidate who tries to influence the recruitment process will be automatically disqualified.
• Women and minority candidates are particularly encouraged to apply.
• Ready to work immediately.
• SPO strongly prohibits Sexual Exploitation and Abuse (SEA), accordingly; candidate background and reference check will be conducted.