Posted Yesterday 60 views Report Job
PKR. 20,000 - 50,000/Month
Customer Service and Support:
- Respond to customer inquiries through email, chat, or social media.
- Handle issues like order tracking, returns, refunds, and product information.
- Provide a positive experience to boost customer satisfaction and loyalty.
Order Processing:
- Process orders accurately and efficiently.
- Ensure timely shipping and manage inventory levels to meet demand.
- Collaborate with logistics for order fulfillment and delivery updates.
Data Analysis and Reporting:
- Track and report on sales metrics, customer behaviors, and inventory status.
- Use analytics to identify improvement areas in sales and customer satisfaction.
- Provide feedback to improve the e-commerce platform and sales processes.
Customer Feedback and Improvement:
- Collect and analyze customer feedback to improve products or services.
- Collaborate with the marketing and product teams to address customer concerns.
Job Details
Industry:
Functional Area:
Total Positions:
35+ Posts
Job Shift:
First Shift (Day)
Gender:
Male
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Experience:
1 Year - 3 Years
Apply Before:
Nov 16, 2024
Posting Date:
Oct 28, 2024
Success Pharma
Services · 11-50 employees - Lahore
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