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Posted Sep 27, 2024 833 views
PKR. 50,000 - 60,000/Month
- Role: Email and Chat Support Representative
- Location: Lahore, Pakistan
- Shifts: Night Shift (1:00 am - 10:00 am PKT, may vary due to daylight saving)
Requirements:
- Fluent in English
- 1 year of Customer Service experience
- Ability to work full-time night shifts
- Proficient in providing technical support over email and chat using Zendesk CRM
- Strong communication, problem-solving, adaptability, and time-management skills
Responsibilities:
- Provide exceptional technical support over email and chat
- Utilize Zendesk CRM and related tools to address customer inquiries
- Demonstrate excellent communication skills and problem-solving abilities
- Manage time effectively to ensure timely resolution of customer issues
Screening Questions:
- What is your level of proficiency in English?
- Are you comfortable working in night shift?
- How many years of Customer Service experience do you currently have?
Job Details
Industry:
Functional Area:
Total Positions:
4 Posts
Job Shift:
Third Shift (Night)
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Experience:
2 Years - 3 Years
Apply Before:
Oct 28, 2024
Posting Date:
Sep 27, 2024
Supportics
BPO · 1-10 employees - Lahore
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