Customer Service Representative

This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and delivering exceptional customer experiences on a daily basis.

Qualifications:

Customer Service Representatives and Customer Support skills

Customer Satisfaction and Customer Experience abilities

Inbound and Outbound Calling Experience

Excellent communication and interpersonal skills

Problem-solving and conflict-resolution skills

Ability to work in a fast-paced environment

Experience in customer service or related field is a plus

High school diploma or equivalent required; Associate's or Bachelor's degree preferred

Skills

Customer Handling Communication Skills Active listening

Job Details

Industry:

BPO

Functional Area:

Client Services & Customer Support

Total Positions:

4 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Johar Town, Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

2 Years

Apply Before:

Feb 24, 2025

Posting Date:

Jan 23, 2025

Switch 360

BPO · 11-50 employees - Lahore

SWITCH 360 specializes in providing top-notch Outsourcing Solutions that redefine the customer support landscape and propel businesses towards success. SWITCH 360 is committed to delivering unparalleled customer satisfaction and being a trusted partner in excellence.