This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Posted Oct 19, 2023 1230 views
PKR. 30,000 - 60,000/Month
- Interacting with customers & resolving issues.
- Providing targeted solutions by identifying problems, researching, and guiding the customer through corrective steps.
- Effectively communicating customer feedback and issues to the relevant teams.
- Respond to customer inquiries via email, phone, and live chat in a professional and courteous manner.
- Assist customers with a wide range of inquiries related to payment processing, account management, and product features.
- Educate customers about TangoPay's products and services, ensuring they can make informed decisions.
- Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction.
- Keep accurate records of customer interactions, transactions, and inquiries.
- Collaborate with other departments to escalate and resolve complex customer issues as needed.
- Stay up-to-date on TangoPay's products and services to provide accurate and relevant information to customers.
- Proactively identify and report trends in customer inquiries to improve our products and services.
- Contribute to a positive and collaborative team environment by sharing knowledge and best practices.
- Meet or exceed performance metrics, including response times and customer satisfaction targets.
Job Details
Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Nov 20, 2023
Posting Date:
Oct 19, 2023
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
I found a job on Rozee!
Aqib Irshad
Head of HR, Training & OD
FINCA
Muzammil Baig
Digital Marketing Manager
IT Services Group
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ali Aziz
CEO
Shopistan
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Mona Sharif
Senior Team Lead
Konext PVT. LTD
