Posted 22 hours ago 71 views Report Job
We are seeking as a CSR or Self Verifier! We are expanding and looking for talented individuals to join our team! Fresh graduates and experienced professionals are both welcome to apply.
What We Offer:
Salary Range: 40k to 60k (basic) + daily and monthly performance bonuses
Friendly and dynamic work environment
Requirements:
Must be a good English speaker Experience is a plus, but fresh candidates are also encouraged to apply
Job Details
TecNex Solutions
Company Overview: Join our dynamic call center team, where we provide exceptional customer service and support across various industries. Our call center is dedicated to creating a positive customer experience, solving issues efficiently, and maintaining a high standard of professionalism. We pride ourselves on fostering a collaborative and growth-oriented environment where team members can enhance their communication and problem-solving skills. Why Work With Us? Working with us offers a chance to be part of a supportive team in a fast-paced and rewarding role. You’ll gain valuable experience interacting with customers, resolving inquiries, and working with cutting-edge communication technology. We invest in our team’s development, providing ongoing training, performance bonuses, and opportunities for career advancement within the company. Job Responsibilities: Handle inbound and outbound customer calls professionally and efficiently. Assist customers with inquiries, product information, and troubleshooting. Resolve customer issues and provide proactive solutions to enhance satisfaction. Document call information and update customer accounts as needed. Achieve or exceed individual performance metrics and team goals. Collaborate with team members and participate in training sessions to improve skills and service delivery. Ideal Candidate Profile: We are looking for individuals who are customer-oriented, quick problem-solvers, and team players. The ideal candidate is empathetic, possesses excellent communication skills, and thrives in a fast-paced environment. Experience in customer service or call center operations is preferred but not required, as we provide comprehensive training for the right candidates. Perks and Benefits: Competitive salary and performance-based incentives. Comprehensive training and skill development. Opportunity for career progression and internal promotions. A positive, inclusive work culture that values teamwork and customer satisfaction. Requirements: High school diploma or equivalent; additional education or experience is a plus. Basic computer skills and familiarity with customer management systems. Strong verbal communication and active listening skills. Ability to work in rotating shifts, including weekends and holidays. If you’re ready to be part of a team that values excellence and is committed to customer service, apply now!
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