We are looking for motivated and confident individuals to join our growing team as Call Center Representatives. The ideal candidate will be responsible for engaging with clients over the phone, promoting our services, generating leads, and closing sales.
Key Responsibilities:
Make outbound calls to potential U.S.-based clients.
Promote and explain UMBC’s services in a clear and professional manner.
Generate leads and follow up with prospects.
Achieve weekly and monthly sales targets.
Maintain accurate records of customer interactions in the CRM system.
Collaborate with the team to improve processes and performance.
Requirements:
Excellent communication skills in English (spoken and written).
Previous experience in a call center or sales role preferred.
Strong persuasion and negotiation skills.
Ability to work independently and as part of a team.
Availability for night shift (U.S. hours).
What We Offer:
Competitive salary and commissions.
Performance-based bonuses.
Professional growth opportunities.
Friendly and dynamic work environment.
Universal Medical Billing Consultancy (UMBC) is a fast-growing medical billing company based in Lahore, providing professional billing and revenue cycle management services to healthcare providers in the U.S. We are committed to accuracy, efficiency, and delivering top-tier service through a skilled and dedicated team.